Five processes to improve before you invest in automation

The white paper, ‘A guide to operational excellence: five processes to explore before making your automation investment’ discusses the advancements in the automation industry, the rise in choice of vendors, and the complexities involved in finding the right fit. It also examines the risks of rushing the process, and the very real impacts these mistakes have on cost, operations and the ability to scale.

Whilst almost every industry today uses automation of some kind, the pressure from consumers is driving more organisations to automate, especially in the retail and e-commerce environment. To compete in today’s market, retailers now need the capabilities to receive an order, fulfill it an hour later and have it shipped to the customer the next day, or in some cases the very same day. To achieve this, the number of processes involved – from procurement to delivery and everything in between – shows exactly how crucial it is to get automation right.

But with so many vendors, types of automation, and software on the market – what do companies need to be cautious of and how can they ensure they’re making the right decision?